Frequently Asked Questions

Have a question? Check out our collection of Frequently Asked Questions to find the answer.

Can personnel ride in VRCs?

No – these lifts are for transporting materials and products only. Because our VRCs do not allow riders, strict elevator codes and requirements do not apply. This is how we are able to offer such a cost-effective way to transport your materials and products.

Load height - what does that mean?

The load height is the maximum height of items to be loaded onto the platform carriage.

Is a pit required for my VRC?

No – a pit is not required, but it does provide a flush floor mount at all levels. VRCs can be mounted on the surface, and an optional approach ramp can be supplied at the lower level. All additional landings above the lower level will stop flush with the door.

What is CIP's warranty?

Custom Industrial Products warrants all Vertical Reciprocating Conveyors (VRCs) against manufacturer defects.

Parts Labor
Structure Lifetime Structure 3 months
Manufactured Components 24 months Manufactured Components 3 months
Purchased Components 24 months Purchased Components 3 months
Motor/Gear Reducer 60 months Motor/Gear Reducer 3 months


Are security enclosures required?

ASME B20.1 Safety Standards require guarding on all sides of the conveyor to prevent injury from inadvertent physical contact. All guarding is constructed so that it will reject an object that is at least 2” in diameter. All gates will be electrically and mechanically interlocked when the platform carriage is moving, which prevents the gates from opening when the carriage is not present at a stop.

Does CIP offer installation services?

Yes, CIP has a network of trained and certified installers available for installation services.

How do I choose the right model VRC?

A member of our sales team will review your lift application analysis and determine the best lift and specifications to meet your needs. You can get started by clicking here.

How long are quotes valid?

All prices quoted are valid for thirty (30) days from the date of your quotation.